Legal
Terms of Service
Last updated: january 1, 2026
1. Acceptance of Terms
By accessing or using the ScopeGrid platform and associated services (the "Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the Services.
2. Description of Services
ScopeGrid provides an enterprise planning, scope management, and strategic execution platform delivered as software-as-a-service (SaaS). Features and functionality vary by subscription plan. We reserve the right to modify, suspend, or discontinue any feature with reasonable notice. Material changes to core functionality will be communicated with at least 30 days advance notice.
3. Account Registration and Security
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account. You must notify us immediately of any unauthorized access. Organization administrators are responsible for managing user access within their organization and ensuring all users comply with these Terms.
4. Subscription, Fees, and Payment
Subscription fees are billed in advance on a monthly or annual basis as selected at signup. All fees are non-refundable except as described in our Refund Policy or required by law. We may modify pricing with 30 days advance notice. Failure to pay fees may result in service suspension. Enterprise contracts are governed by separate Order Forms which take precedence over these Terms in case of conflict.
5. Intellectual Property
ScopeGrid and its licensors retain all intellectual property rights in the platform, software, documentation, and related materials. You are granted a limited, non-exclusive, non-transferable license to access and use the Services during your subscription term. You retain all rights to your data and content that you input into the platform. We do not claim ownership of your organizational data.
6. Data and Privacy
Your use of the Services is governed by our Privacy Policy, incorporated herein by reference. You grant us the right to process your data as necessary to provide the Services. For organizations subject to GDPR or similar regulations, we will enter into a Data Processing Agreement upon request. We implement enterprise-grade security measures but cannot guarantee absolute data security.
7. Acceptable Use
You agree not to: use the Services for illegal purposes or in violation of applicable law; transmit malware, spam, or harmful code; attempt to gain unauthorized access to any system or data; reverse engineer, decompile, or disassemble any part of the platform; use the Services to build a competing product; or violate any third party's rights. We reserve the right to suspend accounts that violate these restrictions.
8. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services. This obligation does not apply to information that: is or becomes publicly known through no breach of this agreement; is independently developed without reference to confidential information; or is required to be disclosed by law with reasonable prior notice to the disclosing party.
9. Warranties and Disclaimers
We warrant that the Services will perform materially as described in our documentation. EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some jurisdictions do not allow disclaimer of implied warranties, so these limitations may not apply to you.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCOPEGRID'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL SCOPEGRID BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Termination
Either party may terminate the subscription with notice as specified in your subscription plan. We may suspend or terminate your access immediately if you breach these Terms. Upon termination, your access to the Services ceases. We will provide a reasonable period for you to export your data following termination. Some provisions of these Terms survive termination, including intellectual property, confidentiality, and limitation of liability.
12. Governing Law and Disputes
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration under the AAA Commercial Arbitration Rules, except that either party may seek injunctive relief in courts of competent jurisdiction. You waive any right to participate in class action proceedings.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or prominent notice in the platform at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms. If you disagree with the modified Terms, your sole remedy is to terminate your subscription.
14. Contact
For questions about these Terms, contact us at legal@scopegrid.io or ScopeGrid, Inc., Attn: Legal Department.